Frequently asked questions

How is my stone evaluated?

Your stone will be evaluated by one of our GIA certified jewelry appraisers. Our staff has over 50 years of experience in the jewelry field. The evaluation will be performed with our 100% secure videotape process. Wherever your stone goes, a video camera will be close behind. Should you feel that something is missing from what was sent back to you or offered, you can request to view the video.

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